Shipping Policy

At Al Masood, we are committed to delivering your orders safely and efficiently. Please review our shipping policy before placing an order.

Orders are typically processed within 1–3 business days after confirmation.

Orders placed on weekends, public holidays, or outside business hours may be processed on the next working day.

We currently deliver across Pakistan.

For international shipping inquiries, please contact us directly before placing your order.

Estimated delivery times are:

Islamabad & Rawalpindi: 1–3 business days
Major Cities: 2–5 business days
Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed during checkout before order confirmation.

Special promotions may include free shipping on selected orders.

Once your order has been dispatched, tracking information may be provided through the courier service where available.

For assistance regarding order status, please contact our customer support team.

Please ensure that the provided shipping address and contact number are accurate.

If delivery cannot be completed due to incorrect information or customer unavailability, additional delivery charges may apply.

International shipping may be available for selected products and destinations.

Delivery times, shipping costs, customs duties, taxes, and import charges are the responsibility of the customer unless otherwise stated.

Please contact us before placing an international order.