At Al Masood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website, we may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Order details and purchase history
Messages submitted through contact forms
Technical information such as IP address, browser type, and device information
How We Use Your Information
We use your information to:
Process and deliver orders
Communicate regarding orders and customer support
Respond to inquiries and requests
Improve our website and services
Send updates, promotions, and announcements (only if you choose to receive them)
Prevent fraud and maintain website security
Payment Information
We do not store sensitive payment information such as credit or debit card details on our servers.
Cookies
Our website may use cookies to enhance your browsing experience, remember preferences, analyze website traffic, and improve website functionality.
You may disable cookies through your browser settings, though some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted service providers involved in:
Order fulfillment
Shipping and delivery
Payment processing
Website maintenance and analytics
These parties are required to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your information where legally permitted
Opt out of marketing communications
To make such requests, please contact us using the details below.